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Mission & Vision


The mission of the McLennan County 9-1-1 Emergency Assistance District (MCEAD) is to provide reliable access to emergency services through an efficient, effective 9-1-1 emergency telecommunications system.


To establish a communication system that allows any citizen or visitor to McLennan County to contact the appropriate emergency services by dialing 9-1-1 from any communication device.


Goal 1: Operate the 9-1-1 District in an effective and fiscally responsible manner.

Goal 2: Provide and maintain the 9-1-1 infrastructure including the equipment, network, and databases required to operate a reliable 9-1-1 system.

Goal 3: Increase public awareness of 9-1-1 and promote the proper use of the 9-1-1 system.

Goal 4: Provide training programs which enable public safety answering point (PSAP) personnel to effectively process 9-1-1 calls.

Goal 5: Ensure that 9-1-1 calls, from all sources, are routed to the proper PSAPs and the PSAPs have accurate and reliable data.