The Citizens of McLennan County passed a resolution to create a 9-1-1 district to serve McLennan County on August 8, 1987.
The first 9-1-1 call was answered at the Waco Police Department Public Safety Answering Point (PSAP) on December 16, 1989.
The first wireless 9-1-1 call that displayed the location of the cell tower and call back number of person dialing 9-1-1 was answered at the Waco PSAP from a Nextel Partners cell phone on November 2, 2000.
The first wireless 9-1-1 call that displayed the Latitude/Longitude coordinates of the caller’s physical location so it can be mapped was answered at Lacy Lakeview PSAP from a T-Mobile cell phone on July 29, 2003.
The first wireless Phase II 9-1-1 call mapped accurately to within 10 meters of caller location received at Waco PSAP from a Nextel Partners cell phone on January 7, 2004.
The first 9-1-1 call answered at a “satellite” PSAP when Robinson Police Department answered a 9-1-1 call that was processed on customer premise equipment (CPE) located at the Waco Police Department PSAP on April 1, 2008. Networking the PSAPs together is the first step in the implementation of Next Generation 9-1-1 call processing