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Tips for 9-1-1

When to call 9-1-1

9-1-1 is for emergencies only. An emergency is any situation where a law enforcement officer, firefighter, or emergency medical help is needed right away. Never call 9-1-1 as a prank or to verify if it is working.


Call 9-1-1 for:

  • Fire
  • Medical Emergencies (Heart attack, stroke, unconsciousness, breathing problems, etc…)
  • Drowning
  • Choking
  • Crime in Progress
  • Domestic Violence
  • Display of a weapon in a threatening manner
  • Abduction
  • Obvious drug dealing
  • Car accident with injuries

Tips for Calling 9-1-1

  • Dial 9-1-1 from a safe location. If you are calling to report a fire, get out of the burning structure before calling
  • Stay Calm
  • Speak Clearly
  • Give the 9-1-1 dispatcher your location, using an address, cross streets or landmarks
  • Give the 9-1-1 dispatcher your phone number
  • Stay on the line with the dispatcher until they tell you it is okay to hang up.