9-1-1 Call Volume Statistics*

Our History

9-1-1 Call Volume Statistics

9-1-1 Call Volume Statistics*

1998 - 97,723
Beginning in 1999, the District began tracking wireless call separately
1999 - 114,544 - 86,454 Landline and 28,090 Wireless
2000 - 125,351 - 88,711 Landline and 36,640 Wireless
2001 - 140,928 - 78,636 Landline and 61,662 Wireless
2002 - 137,779 - 77,793 Landline and 59,986 Wireless
2003 - 137,241 - 80,822 Landline and 56,419 Wireless
2004 - 146,167 - 70,586 Landline and 75,581 Wireless
2005 - 151,638 - 63,581 Landline and 88,057 Wireless
2006 - 162,746 - 62,448 Landline and 100,298 Wireless
Beginning in 2007, the District began tracking Voice Over Internet Protocol (VoIP) calls
2007 - 177,418 - 65,859 Landline, 111,339 Wireless and 220 VoIP
2008 - 154,135 - 47,485 Landline, 101,104 Wireless, 318 VoIP and 5,228 Other
2009 - 193,866 - 48,386 Landline, 131,217 Wireless, 689 VoIP and 13,574 Other
2010 - 160,197 - 39,302 Landline, 118,454 Wireless, 1,127 VoIP and 1,314 Other
2011 - 184,819 - 31,345 Landline, 147,245 Wireless, 5,181 VoIP and 1,048 Other

*- Landline, Wireless and VoIP call counts are based on the Class of Service of the incoming calls. The call count for the category "Other" are calls with a Class of Service that does not match any of these categories.

Local Weather

64°

18°

°F | °C

Clear

Humidity: 43%

Wed

55 | 86

12 | 30

Thu

50 | 79

10 | 26

Fri

37 | 59

2 | 15

Sat

43 | 64

6 | 17

Quick Facts About 911

Dec. 16, 1989 - first 9-1-1 call received at Waco Public Safety Answering Point (PSAP).

PSAP Call Numbers

9-1-1 Calls for 2011

184,819

147,245 Wireless

31,345 Landline

5,181 Voice over Internet

1,048 Other

Landline, Wireless and VoIP call counts are based on the Class of Service of the incoming calls. The call count for the category "Other" are calls with a Class of Service that does not match any of the other three categories.

Site Search